910 Admin Assistant

WHAT'S INSIDE

What's inside the handbook

150 pages. Six sections. Every system Studio 910 uses to run at scale.

IAdmin Training and Proper Delegation

The 910 GPTp. 9
How To Onboard an Adminp. 13
Admin Delegation and Expectationsp. 22
Admin Daily Responsibilitiesp. 29
Sales Role vs Admin Rolep. 37

IIClient Communication and Professional Presence

How To Speak the Language of Luxuryp. 43
How to Be a True Professional, Admin Editionp. 48
How to Answer the Phonep. 52
Managing Expectationsp. 54
What to Say if Weather Is Bad Day of Shootp. 57
What to Say if Shooter Is Running Latep. 59
How To Let A Client Know Delivery Is Late Properlyp. 61
Google Review Request Flowp. 63
How to Remind Someone to Complete an Unpaid Invoicep. 65

IIIScheduling and Coordination

How To Manually Book Shoots Properly Without Overbookingp. 68
How To Send Shoot Remindersp. 76
How To Send a Calendar Invitep. 78

IVClient Delivery and Relationship Management

How To Deliver a Videop. 83
How To Do a Bespoke Deliveryp. 87
What To Do if a Client Doesn't Like Their Videop. 92
How To Onboard a Clientp. 100

VSystems and Operations

How To Use Dropbox for Project Organizationp. 106
How To Use Monday.com for Organizationp. 109
Best Software for Client Communicationp. 117
How To Streamline Quality Control of Editsp. 125
How To Create an Invoicep. 128
HubSpot for CRMp. 132
Internal Team Communicationp. 136
How To Send Evening Round-Upsp. 141
Purchase Company Productsp. 145

VIPolicies and Standards

Terms and Conditionsp. 149

WHO THIS IS FOR

Who this is for

Real estate media operators who want to scale beyond solo work, agency owners hiring their first ops person, and anyone tired of building admin systems from scratch every time the business grows.

If you're spending more time managing the business than shooting it, this handbook is the shortcut.

THE SOURCE

Built by Studio 910

Studio 910 is the luxury real estate photography studio behind some of the most-shipped media work in the country, including Rob Thompson's $100M+ portfolio.

This handbook is every system Claudio (@claudiorivera.910) and the team have built and refined over years of running operations at the highest level.

Lifetime access

Get instant access

$299one-time

The full 150-page 910 Admin Assistant handbook
Every SOP, template, and process from Studio 910
Lifetime access via your 910 Academy account
Read in-browser or download to keep

Get Instant Access: $299

FAQ

Common questions

When do I get access?+

After payment, you'll be redirected to your 910 Academy account where the handbook is unlocked immediately.

Is this a video course?+

No. The 910 Admin Assistant is a 150-page written handbook with every SOP, template, and process documented in detail. You can read it in the browser or download a copy to keep.

Who is this for?+

Real estate media operators scaling beyond solo work, agency owners building their first ops layer, or anyone who'd rather copy proven systems than build from scratch.

What's your refund policy?+

Due to the digital nature of the product, all sales are final.

Results featured are not typical. Individual results vary based on effort, experience, and market conditions. Testimonials reflect the experiences of specific individuals and are not guarantees of future performance.